Thank you very much for sharing your feedback! We're so glad that your son has settled in and enjoys his time with us. We sincerely apologize for the instances when your son was taken outside without shoes and a hat. Your concerns were taken very seriously, and we are glad to hear that things have improved since then. We strive to provide the best care for all our children, and your feedback helps us continue to improve. And and we're grateful to have your family with us. Thank you for your support!