Thank you HJ for taking the time to write this review and you feel that your child has a wonderful time with us. In response to some of your comments children are never without access to water or cups which we always encourage, especially for our Pre School children as part of our curriculum 'Ready Steady School' which your child is transitioning towards in September. Being a free flow nursery often our children can forget to put on their coats and we like to give them the option especially when it is sunnier as when children are running around they may not feel cold but thank you for your observation. Our food is home cooked by our on site chef and we have a 5 star food and hygiene rating. We are pleased that you are happy that our Operation Director contacted you with a happy outcome as we pride ourselves on our parent partnership.