Thank you so much for your lovely review! It is wonderful to hear how much your boys love the staff and how supported you have felt, especially during the settling-in period. We know how important it is to create a warm and caring environment, so knowing that our team's patience and understanding have made a difference means a lot.Communication is such an important part of what we do, and we are so pleased that you have found handovers and transitions between rooms seamless.Thank you again for your kind words and recommendation.