Thank you so much for your kind words about the nursery. It is very encouraging to know that your daughter is doing very well in the nursery and that her speech has improved. We are excited to see that you highly recommend us to other potential service users. All your wordings show that we are meeting your needs in looking after your daughter. Your comment shows that you are happy with us, but the star rating you gave us in most cases in the review did not measure up with the wordings. The fact that you discovered that your daughter is doing very well means that the star rating should be well above average. Thank you for the safeguarding rating; that is marvellous.