Thank you for your honest feedback. We're so pleased to hear that your child is happy, learning well and that you value our facilities and cleanliness. That means a lot to us! We also really appreciate you highlighting areas where we can improve. Building strong relationships with parents is very important to us, so we will take your comments on board. We understand how essential these aspects are and will look at ways to improve the experience at drop-off and pick-up. Your feedback is invaluable in helping us provide the best experience for both children and parents, thank you for sharing your thoughts!