Thank you for your honest feedback. It's great to hear that your son has been with us since the beginning and that he's happy at nursery. We're pleased that you appreciate the facilities and the passion and enthusiasm of our team. We understand how important consistency is for both children and parents, and we will take your feedback on board to improve transparency and proactive updates. Your input is invaluable in helping us enhance our service, and we truly appreciate your continued trust in us.