Thank you so much for your lovely feedback! We're thrilled to hear that your son enjoys attending and that our flexible hours and food options have been helpful for your family. It's great to know that our care and support are making a positive difference. We also appreciate your suggestion regarding notifications for minor incidents. We understand how a phone call can be concerning and we will take your feedback on board as we continually look for ways to improve our processes. Thank you for sharing your thoughts and for being part of the Tops family.