Really happy to hear all of the positives! Please remember that between the hours of 9:30-3:30 we are very busy with the children, doing hands on activities, daily miles, welcome time, dinner and snacks. We are one of the only nurseries that do daily targeted communication activities and SEN interventions, all of those activities require the staff to be hands-on with the children at all times and we pride ourselves on our quality teaching. If you leave a voicemail one of the team will get back to you as soon as they can, we always check our voicemail messages after 3:30 pm and reply within the day!