Thank you for sharing your feedback. We are pleased your daughter enjoyed her time with us, developed well, and formed strong friendships. We also appreciate your positive comments about our outdoor space, Spanish classes, and key workers. Regarding your concerns, we assure you that we operate with the highest standards of care:<br>1.Staff Turnover: Whilst turnover can occur in childcare, we ensure transitions are smooth and staff are well-trained, maintaining quality care.<br>2.Toileting: Our staff follow strict hygiene protocols, we regret any inconvenience caused and assure you our practices prioritise each child's dignity and comfort.<br>3.Food Variety: Our menus meet children's dietary needs and are regularly reviewed for balance and nutrition.<br>4.Trips: While outings are less frequent, we provide enriching experiences within the nursery.<br>5.Behaviour Management: Our team is trained in positive behaviour management, and our practices align with safeguarding as confirmed by the Local Authority Designated Officer.