Thank you for your feedback and for sharing your concerns. We're genuinely sorry to hear that your experience at Ashbourne has not met the high standards we strive for. The recent Ofsted review has highlighted areas needing immediate improvement, and we are committed to addressing these issues immediately to ensure a safe and nurturing environment for every child in our care. Your experience and insights are invaluable to us as we work to restore the level of quality and support our families deserve.