Thank you for taking the time to share your thoughts with us. We genuinely value all feedback, as it helps us grow and improve. We are truly sorry to hear that your experience didn't fully meet your expectations. Throughout your time with us, we worked to address any concerns raised, aiming to provide the best care and support possible. We appreciate the close collaboration we had with you during your time here, and we are sorry that we weren't able to reach a resolution that felt fully satisfactory. Our commitment to providing a nurturing and positive environment for all children and families remains our highest priority. We wish you and your family all the best in your new setting.