Hi there, we are truly sorry to hear that you're unhappy with your experience at our Kiddi Caru Day Nursery & Preschool in Fareham and the communication hasn't been what you had hoped for. We have raised your concerns with your Regional Manager who has contacted you directly to discuss this with you further. If you have any concerns, please contact our parents engagement team on 0800 028 4500 who can support you further.