Hi there, thank you for taking the time to leave a review. We are sorry that you've been unimpressed with our Muswell Hill Day Nursery & Preschool. We appreciate feedback of any kind as it helps us grow as a nursery and as a company. We have forwarded your feedback to the Nursery Manager and if there is anything you like to discuss further, please feel free to call the nursery and speak to the Nursery Manager directly. Thank you.