Hi, thank you for your review. I appreciate your comments and your thoughts over the last while before your son left for school. I am so sorry you felt you have had this experience. This is absolutely not what we strive for here. Please, please do contact me and we can discuss this as it is very important to me to get this right. I very much hope to hear from you very soon. I do hope he is doing well in school and showing them all he is made of.