Dear N R<br>Thank you for your review of Miss Daisy's Nursery School at Hyde Park. We are very sorry that you have decided to leave a negative review for us, especially given the lengths that we went to to ensure your daughter had a lovely time with us. I just wanted to note that you did in fact choose to increase her attendance with us during her time at the nursery, which would suggest that you were happy with the quality of care she received whilst with us. Please do let us know if we can be of any help. Best wishes, Ben Murray - Marketing and Admissions Director