I am sorry you have felt this way for the last 3 to 4 years, we really value open and honest communication with all our families and strive to ensure we are providing the best possible care and education for all our children and would have loved the opportunity to hear how you were feeling sooner. As a nursery we have loved supporting your daughter through her early educational journey. We have taken on board your feedback and hope this positively impacts our current and future families. We wish you all the very best for the future.