I'm sorry to hear that your experience with our care has not been entirely satisfactory. While I fully understand and respect your concerns, I must respectfully disagree with the notion that our staff has not provided enough feedback. Our team is highly trained to offer comprehensive updates at the end of each day for every child in our care. Additionally, we utilize our parent app to ensure you are kept informed about your child's day, including details about what they have eaten and the activities they participated in. We take the well-being of all the children in our care very seriously and strive to provide a supportive environment. We have taken proactive steps to support your child by applying for an Educational Health Care Plan, which demonstrates our dedication to his long-term development and well-being. We are dedicated to continuous improvement and ensuring that all children receive the best possible care and that everyone feels fully informed and supported.