We are delighted to have received the feedback that you provided, 'the room team was pretty great', 'it was wonderful to have the team take care' of your son.- We have no record from you, requesting an extended settling-in period. We always endeavour to do what we can to accommodate individual needs and requirements.- At LCA, the outdoors is very much an extension of the classroom. Your child was only enrolled 2 days a week, for a period of 3 months. We have checked the records and can confirm that the children went out regularly throughout that time. Our children also spend every day in our outdoor play area weather permitting. - You have communicated to us, that you were not happy 'ouch', about being charged a notice period for leaving the nursery. Our Terms and Conditions (which you signed up for), state that we require 2 months' notice when leaving the nursery. You failed to provide any notice at all, and breached the terms of the contract.