Thank you so much for your kind words. We are delighted that you are so happy with the care and support our staff team has provided for your child and that you would highly recommend our nursery!  However, we are sorry to hear that the new intercom system is causing some frustration for you. As with any new system, there can be some teething issues, which are being resolved as quickly as possible. We talked to our nursery manager and she noted that parents and her team are becoming more familiar with the new system and the process will become easier as it beds in. However, our nursery manager is continuing to make tweaks to the system to ensure it runs more smoothly and please do talk to her if you have any further feedback. Kind regards, Christopher Robin Day Nurseries team.