Thank you for your feedback. We're sorry for any inconvenience during your time with us. In pre-school, we encourage children to manage tasks like wiping their noses independently, although sometimes a runny nose is unavoidable, especially with a cold. Regarding payments, it seems there may have been some confusion. The payment you provided us appears to be for another nursery. We've tried to reach out to clarify but haven't been successful. We appreciate your understanding and are here to assist further. Please feel free to contact us to resolve any remaining issues. Thank you.