Thank you for your honest review, we do appreciate our customer's feedback. We acknowledge that communication with parents is very important and staff are expected to give updates to parents both verbally on collection and on the nursery app. We encourage our staff to spend good quality time engaging with the children rather than using the tablet and missing interactions and learning opportunities with the children. Staff do carry out regular observations each term on the child's learning journey, these may include photos and are used to complete the developmental milestones and assessments of the child. All our children get opportunities throughout the day to explore the outdoor areas, they also have access to free-flow play between the classroom and the covered outdoor classroom, encouraging the children to choose where they would like to play and become independent thinkers.