Thank you for your review. We're disappointed to read this. Although we have discussed the points above, we want to clarify some areas and update you on developments since your departure in February. A notable change is the appointment of an experienced Senior Nursery Manager in March, who is reinforcing our dedication to continuous improvement. Children are taken on daily trips to parks, including with an award-winning Forest School. Trips were temporarily reduced to ensure robust risk assessments were in place following Kindred assuming management, but children still had access to our gardens. Nursery Management ensures adherence to our menu, recently enhanced and soon to be accredited by a children's nutritionist. Our children's safety is paramount, including strict compliance with staff/child ratios. Management ensures ratios are always adhered to. We create calm and safe spaces for sleep. If children choose not to nap, our team are experienced in supporting with individual needs.