Thank you for sharing your feedback regarding your experience at the nursery.
After investigating the accuracy of your review, we found that the nursery acted appropriately within safeguarding guidelines imposed by the Local Authority. We worked closely with social services and the allocated family social worker to act in the best interest of the child. We understand that you may not have received this news well and might disagree with the decision. However, safeguarding children remains our utmost priority.
Some of the observations you mentioned are not factual, such as the claim of 'looked after the child' or the manager being in touch with the 'birth mother,' whom we have never met or spoken with.
Additionally, at your request, we collaborated with the local authority to transfer the funding without requiring the two-month notice period as per the terms and conditions. Any associated fees were waived at the time and communicated to you.
We wish you and your daughter all the very best in the future.