We take the care and attentiveness of our staff very seriously. The incident you described appears to involve a single staff member and does not reflect our standards. We will investigate this matter and take any necessary corrective measures to ensure all children receive the care and respect they deserve. Pre-planned improvements are already underway this summer for the nursery, and the temporary storage issue is resolved. We are committed to providing the best possible care for the children. This includes not only ensuring a safe and nurturing environment but also continuously improving our facilities and practices. We welcome and take all feedback on board to help us identify any areas for enhancement and maintain the high standards we strive for.