Hi Saba, we are aware of the accident and offer our deepest apologies. Following the accident, the Nursery Manager immediately followed the correct procedures and carried out a full investigation resulting in an action plan to rectify the doors at the Baby Unit. This work has now been carried out and will prevent this from happening again. Once again, we are incredibly regretful that your son has sustained the above injury, and we can assure you that lessons have been learnt from this incident.