Thank you for taking the time to leave a review. As stated in our terms and conditions, fees are payable during our two annual inset days as this vital 'whole team' training keeps our team up to date with the latest early years research and practice methods without conflicting with colleagues' individual after-hours and weekend training sessions. This is to ensure our children are provided with the highest standards of care and education. We give at least six months' notice of these dates to help give families time to plan alternative childcare arrangements, whilst the calendar days are also rotated annually to ensure fairness for customers on part-time nursery schedules. We are sorry for any inconvenience this caused to you and hope your child is enjoying their time at school.