We take all feedback very seriously and are deeply sorry that you feel this way. We pride ourselves on providing a level of childcare and service that is of the highest quality. We work to very strict guidelines in line with the EYFS and Ofsted our regulatory body. Additionally, we track and observe all children's developmental progress, referring to outside agencies as and when necessary. A member of our Senior team has reached out to discuss your concerns, this, unfortunately, did not result in a resolution or an agreement with your review assessment. Furthermore, it is a parent's responsibility to ensure their child's safety when they have left or are leaving nursery; to grade us low for safeguarding is a misrepresentation of our setting. We wish you well with your new provider.