Thank you for your kind review, it is lovely to hear how well the staff know your daughter, this is always important to us to get to know each child and their individual personalities to ensure we are providing them with the best care to meet their needs. Our managers always support parents, no matter how big or small, their doors are always open and it's lovely to hear how they supported you during this upsetting time. We hope your daughter has a great time at school, thank you for choosing us to be a part of her nursery journey.