We are so pleased to hear that your granddaughter is happy here at Kindred Bournemouth. It is so important to us that our families know that their children are being cared for to a high standard. Our handovers are never rushed to ensure we tell you about all the amazing awe and wonder moments she has had during the day. We love our app too; it allows you, in real-time, to see what your granddaughter has been up to. Thank you so much for your lovely review.