Thank you for your review and feedback. As we have discussed with parents, we feel that the way we communicate is much more personal and we can get to know the family better. The menus can be found on nursery boards, are handed out and on the website so please feel free to pick up another one. We also feel very strongly about children seeing staff with pen/paper not staring at a computer screen. Emails are sent daily and families are encouraged to call if they have any questions. The key workers' time is much better spent with the children, as you can imagine messages from numerous parents daily will take up so much of their time, we feel that's best spent with the children and if there are any concerns we will call the parents, otherwise we discuss the day upon collection. Thanks again.