Thank you for taking the time to share your positive feedback about our activities, kind carers & good food choices. <br>With regards to the fees; the set monthly payment date along with the late fee details are explained in our contract, terms & conditions which are read & signed by parents when they register with us - invoices are issued 14 days before the due date to allow time for queries & reminders for fees due are sent on our app.. <br>We don't apply late fees when previous payment history has been good, we've had open, honest communication that perhaps something unexpected as a "one-off" may have happened & a mutually agreed (for both parties) date is arranged for overdue fees. <br>With over 250 families registered, as a business sadly a flexible monthly payment system for our customers isn't sustainable as it would seriously compromise our quality & compliance requirements, (eg; non-negotiable monthly outgoings as PPE, arts & crafts, maintenance, training, insurances & staff wages)