Hello, We are really sorry that you feel like this and that you and your child were not supported. However, I can assure you that staff went above and beyond for yourself and your child in order to support his SEN needs. His keyworker had an extremely close relationship with your son and it is heartbreaking for us that you feel the way that you do when we feel that we did everything we possibly could. Staff have great knowledge of how to complete an EHCP, sorry that you feel in this case that it did not happen the way it should. We are happy to learn that he has settled well in his new nursery and you are getting the support that you feel that we did not give. Again apologies that you feel this way. The review has been shown and discussed with the team in order to capture any learning opportunities the manager feels we may have missed. <br>Thank you for your feedback, it is appreciated.