Thank you for sharing your positive experiences with Bright Horizons regarding your son. We're delighted to hear that he enjoys his time with us and is well-entertained. <br>We appreciate your feedback about the staff changes, and we understand how it may have unsettled him. Your concerns regarding communication and feedback are noted, and we apologise for any gaps. We try hard to ensure parents are kept up to date on a daily basis on the parent app, but I will share this review with the nursery manager. Your insights are invaluable, and we appreciate your trust in us.