Here at the Natural Childcare Company we appreciate parent feedback, and strive to provide a quality service. We are incredibly saddened to read this review. The safety and care of our children, families and employees is paramount to us. While we are unable to discuss individual children in detail, on an online platform, due to confidentiality, we do welcome any parents with concerns to contact us directly so we can look to resolve these, and ensure the best possible care for our children.