We appreciate you taking the time to share your concerns and feedback. We're truly sorry to hear that your experience with our nursery did not meet your expectations, and we apologise for any disappointment you've encountered. We are committed to providing the best possible care and learning experiences for all children, and your comments will be carefully reviewed to address any areas that may need improvement.<br> <br>Thank you for bringing your concerns to our attention, and we appreciate the opportunity to learn and grow from your feedback.