This review is very disappointing as your child absolutely loved nursery and used to cry when he left, you even pointed this out yourself one day as you walked past the garden.
A member of the public also contacted us and identified how your son cried as he left the nursery!
All accidental injuries that occur at the nursery are documented correctly and parents are informed.
Safeguarding – we obviously take extremely seriously, and the children are our priority – sadly when we do take the correct action this can lead to children being removed from our setting and reviews written that are not reflective of the service we offer, something we are unable to prevent.