Thank you for sharing your feedback about your experience, we appreciate your input and the opportunity to address your concerns. We're glad to hear about your positive initial experience at Primley Park. We apologise for any challenges your child faced during the transition to full-time care; we understand that change can be challenging, especially for young children, and we're sorry to learn that your child didn't adjust as well as expected.<br>Please know that each child's well-being remains our top priority. It's common for babies to take some time to settle, particularly during peak hours and while drop-off periods might appear busy, rest assured our nursery always adheres to the 1:3 ratio for babies as outlined by Ofsted.<br>We respect your decision to opt for a personalised nanny arrangement and are pleased to hear that your child is thriving in that environment. Thank you once again for your feedback.