I want to express my sincere apologies for the deeply concerning experiences you have shared regarding your child’s time at Fennies. Thank you for bringing this to our attention. we take all feedback seriously and value the opportunity to address them promptly. Regarding our Ofsted rating, we acknowledge the issues raised, and we are actively working to address the concerns raised by the inspections. We have implemented new measures and training programs to enhance the overall quality of care and organisation within our nursery., please contact us at enquiries@fennies.com so we can discuss this further.