Thank you for taking the time to offer your feedback. <br><br>Whilst we value both positive and negative feedback, we do take issue with the points you have made. However, to avoid discussing this case in a public forum, where we risk breaching confidentiality, we would prefer to continue this dialogue offline. <br><br>We stand by the high standards of care and support that we provide at Hamilton Nursery, and are confident we have taken the right actions and acted in the best interests of your child at every step.<br><br>If there are unresolved matters that you feel need our input, please email or write to us.<br><br>We wish you and your child all the best in the future.