Thank you for your review. We are delighted to hear that your children are happy at the nursery and that they are always excited take part in the range of activities that is offered.<br>We apologise for any miscommunication or misunderstandings that may have occurred regarding the purchase of parasols. We acknowledge the need for improvement in these areas and assure you that we take your feedback seriously.<br>As a group, we are always trying to improve our communication with our families. We aim to provide high quality and regular updates through our social media channels, monthly nursery newsletter, bi-monthly group newsletter and via our parent app.  We will work on providing more comprehensive details on the app, to ensure parents have easy access to this information. <br>We are committed to continuously improving our services, and your feedback helps us identify areas where we can make necessary changes. Thank you again for leaving us a review.