Dear Francesca, I’m sorry to hear about your experience at our nursery. Parent partnerships are very important to us, and we take all feedback seriously and hope to find solutions for our families, working together to ensure all children receive the best possible care. <br>We have worked closely alongside the local authority to ensure our funding is correct and would like to reassure you that our families accessing funded hours are not charged any differently to our non-funded families. <br>Healthy eating is very important to us at Monkey Puzzle Bromley, and the children are offered a nutritious menu, we regularly seek our parent’s feedback around our menus and often add new dishes recommended by our families.