We appreciate you taking the time to provide us with your valuable feedback, and we are sorry to hear that your experience at Magic Tree Nursery has not met your expectations. We understand how important it is to provide excellent care for children, and we take all feedback seriously.
As we discussed in person, we have been working hard to address the issues you raised. Our dedicated team has been implementing positive changes and improvements to ensure that we provide the best possible care for our children.
While staffing issues are a common problem across the sector, we are taking significant steps to minimise its impact on our operations.
Should you have any further concerns or suggestions, please do not hesitate to contact our Nursery Manager.