Hi,
Thank you for your review.
We don't charge for any meals if you call us in the morning to let us know your child won't be in.
Unfortunately due to being such a large setting and meeting so many children's different needs, we are unable to offer packed lunch options as we have so many children with different allergies. I'm sure if you need a packed lunch option other smaller nurseries will support you with this.
If you have any further concerns please speak to our team, they are happy to offer support where needed.