We are delighted to hear that you are happy with the high-quality childcare that our nursery team provide. <br>We are sorry to hear that you have had issues with your invoices. If you continue to have any problems, please reach out to us directly and we will be happy to help. <br>Thank you for your feedback on funding. When a nursery place is taken all year round, we do normally stretch funded hours across the year so that parents/carers have more consistency with their funding. In addition, the Additional Service Charge covers items which are not covered by the Government funding scheme, such as the cost of meals, nappies (where applicable), extra activities and suncream etc, as well as continuous staff training so that we are able to continue to provide high-quality childcare to you and your family. The Code of Practice recognises the need for this which can be found by searching for ‘Early Education and Childcare Statutory Guidance’.<br>Thank you for your review!