We are disappointed to hear of your experience at Smileys Stafford. The Early Years sector, in general, is experiencing qualified staff shortages and Smileys Stafford is not immune to this. Nursery managers have a duty to maintain statutory staffing levels at all times. Therefore we have had to make some very difficult decisions regarding the availability of places for children at our nursery. <br><br>Providing the very best nursery experience to the children in our care is our priority and we are sorry we could not help by offering you the days you needed from your ad-hoc session requests.