Hi, thank you for taking the time to leave a review. Asking families to collect their little ones early is always a difficult decision, made with the safety and wellbeing of our children in mind, so we can comply with ratio requirements. Our dedicated team works incredibly hard to provide a nurturing environment and to ensure that there’s a great variety of fun, engaging activities for children to enjoy. If you’d like to discuss anything further, please don’t hesitate to contact our customer services team on 0800 028 4500.