Thank you for taking the time to share your experience and we are sorry you feel this way. The criticism of our activities is surprising, as they are created specifically to ensure your child is always learning. The playdough activity, was a sensory activity with scented playdough. This was used to create and support language about how it looks, feels, and smells, while also encouraging the children to talk about their creations. Likewise, the painting activity had many colours on offer but the photo shows your child painting with one colour of her choice. Meals are freshly created by our on-site nursery cook each day. We know you discussed with our team member that you didn't believe your child was eating certain foods, which is why she brought you in to watch her eating the pineapple sticks. Our nursery manager was responsible for letting you know about our policy that we do not swap days, which we understand is disappointing to hear but it has always been in place and is mentioned in T&Cs.