The nursery is a vibrant and active learning place for up to 52 children per day.  For operational reasons we need parents to collect children in a prompt and punctual manner. Ratios and staff welfare can be affected by carers turning up late.  Fortunately, this is respected by the majority of users.  Our policy offers a warning in the first instance but then a monetary fine is levied thereafter.  <br>The incident regarding the scratch was recorded as part of our Accident, Incident and Injury policy whereby this was recorded, acted upon with any mitigating actions and feedback to the parents.  We ask that a parent signs the accident form to acknowledge that we have shared the incident and the actions.  This policy sits within our overall Safeguarding strategy.<br>We have recently been inspected by Ofsted (March 2022) which reported that children are happy and enjoy their time in this well planned and inviting environment and engage in a range of activities and experiences.