Thank you for bringing your experience to our attention. We are sorry you feel this way about Kids Planet Fulwood. When Kids Planet took over the Fulwood site, we made a number of changes to ensure we had good-quality staff to enrich the children's learning environment. We brought in new and exciting resources for the children to explore and trailed various meals for our new four-week rolling menu. Parent communication is really important to us, with this being said we set up an App for the parents to have a sneak peek into their child's day, along with parents' evenings to discuss the children's progress with the parents. Our current prices are in line with our local competitors. We strive to provide an outstanding quality of care and improve our users' experience wherever possible. Again, we apologise if you feel this was not the case.