Hi, thank you for taking the time to leave your feedback. We apologise for your experience with us. The safety of the children is our utmost priority, and we strive to support all pre-school children with their transition to school in the best possible way. Please be assured that we are taking your comments seriously and have escalated them to the nursery management team. If you would like to discuss anything further, please don’t hesitate to give us a call on 0800 028 4500.